Rhonda Scharf CSP, HoF, GSF Insightful … humorous … entertaining … even contagious … words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different. Rhonda will share some things she has learned to help you thrive in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication, and workplace effectiveness! Rhonda is an author, speaker, trainer, and grandmother! She has earned her Certified Speaking Professional (less than 7% of all speakers worldwide have earned this designation), is a member of the Canadian Speaking Hall of Fame, and is one of only 35 speakers worldwide who have earned their Global Speaking Fellow (meaning she truly has an international business), and been awarded the Spirit of CAPS award. She is the ONLY speaker in the entire world who has earned all four awards. Her peers consider Rhonda a leader in the speaking industry! Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation. Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure! If you are like most people when a situation requires you to say something, you either lash ou..
Control, Confidence & Composure in the most highly charged situations! Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence, and composure!If you are like most people when a situation requires you to say something, you either lash out i..
Whatever it is we call ourselves in the office, we all need to get work done while dealing with other people. But leadership today isn’t like 40 years ago. Getting people to work by saying “because I’m the boss” just doesn’t work anymore. Because being a leader isn’t about having authority or exercising power. Being a leader is a learned skill. It means acting in a way that people are moved to action by you..
How an organization deals with gossip can be mean the difference between growing and thriving or disintegrating from within. Office gossip is a fact of life; what you do with it is up to you. Come to this workshop and find out the answers to your questions, as well as exactly what you need to do to stop gossip in its tracks in your workplace. Stop Gossip in its Tracks before it ruins your reputation, your o..
Someone, somewhere, for some reason, decided that English needed to change. They changed the rules for punctuation, spacing, and style without notice or warning. If it has been five years or more since you've taken a business-writing course, then you NEED to take this one! This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in lett..
Having difficult conversations isn’t fun for anyone. Telling someone they smell nice, saying no to a client, or having to tell an employee they need to find another job is something that no one looks forward to doing. We feel anxious and uncomfortable. Yet, our roles demand that we know-how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without d..